Psst... Learn about BUNDLES, LOYALTY PERKS, and more~
SERVICES
First-time Cleaning
Initial deep cleaning for new customers, giving your home a fresh & respectable new slate
You Can Count On:
More Control
Plan and edit your house cleaning service tasks the way you want to with our flat rate prices.
1-on-1 Support
A personalized approach with 1-on-1, 24/7 access to the owner for all your needs.
Rapport & Trust
You get a dedicated, assigned house cleaner - no musical chairs, no surprises.
Time For A Change
Have you put off one-too-many cleaning tasks and now feel overwhelmed by the enormity of it all? Does the thought of dealing with the unsightly mess feel like a draining chore?
Many callers are tired of allowing their messy house to set a negative example for their families to accept and learn from. Unfortunately, other service providers make setting up professional housekeeping a lengthy chore, too, with multiple calls, measurements, and walkthroughs.
But with us, you get that same top-quality - just a lot more easily.
Sit back and relax as your messy days become a thing of the past with just a few clicks. We take the chore out of searching for family-friendly housekeepers, bringing a personalized cleaning experience right to your front door. Find out how much you'll get done with our quality and convenient service, today.
Real Stories, Real Results in Orange County, NY
"I have tried a few cleaning services and this is by far the most easy to work with..."
You Get More Than Just
House Cleaning:
Transparent Flat-Rates - Our flat rates for each room type ensure clarity and no surprises in your cleaning costs.
Online Quotes - Get an instant, hassle-free quote for our services through our user-friendly online platform.
Loyalty Perks - Savings & support for routine customers
Quality Assurance Inspections - To ensure you receive our best.
Top-Quality House Cleaners - Screened, vetted, fully-insured professionals in the industry with years of experience and references.
Convenient E-Payments - ACH, Credit Card, Venmo, Paypal, ApplePay, Zelle
Dedicated Customer Service - Our friendly and knowledgeable customer service rep is always ready to assist you with any inquiries or concerns.
Detailed Invoices - For accurate recordkeeping
Prompt Communication - We prioritize prompt and efficient communication, ensuring a seamless and hassle-free experience.
Automatic ACH Payments - Opt-in for even more peace of mind, managing less on our services.
Satisfaction Guarantee - Your satisfaction is our priority, and we offer a guarantee to ensure you're happy with our cleaning services.
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"Do I need to provide supplies?"No, you are not obligated to provide supplies. The cleaners bring their own supplies and equipment, so they'll just be noise in the background of an otherwise normal day! If you have a product you wish for them to use instead, keep in mind that service results and satisfaction guarantees may be affected.
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"How long will the cleaning take?"It depends. The more rooms that are involved in your cleaning request, the longer it will take to clean. First-time deep cleanings are always the longest as it's usual for customers to request professional cleaning after months of not having any. The cleaner will work meticulously to not only tackle heavy build-up, but also to simply identify grime and stains during their first-time at your home. Beyond this, a typical Routine Cleaning service at a price of $150 ~ $185 might take a typical cleaner between 2.5 and 4.0 hours to finish.
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"Why only send one cleaner?"There are instances when an additional cleaner may be sent for large-scale projects such as move-out cleanings or for a massive home; but for the most part, yes, a single cleaner will handle your cleaning request. One cleaner is sent because one cleaner can meet your request with outstanding results. Indeed, each cleaner is a professional in the industry bringing top-quality service. As much of a service as this is for our customers, it is also a profitable working opportunity for each cleaner who works hard to receive the entirety of their compensation rather than splitting it amongst colleagues.
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"Won't something get missed if there's only one cleaner?"Even amongst other companies with multi-cleaner setups, each cleaner is focusing on a designated task for better completion times rather than constantly checking each others work, each step of the way. Therefore, it is simply good practice for all cleaners -- solo and groups -- to do a final walkthrough to double-check their finished work. With Fair & Certain Cleaning Care, you have the assistance of the customer care manager who can appoint a time to inspect the work following a service, should you ever have such concerns.
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"When do I submit payment?"For first-time customers, you're welcome to pay promptly after the cleaning is complete via any of the supported electronic-payment methods. The payment link can be found in your emailed invoice. As for Routine Cleaning customers, we ask that you pay by Tuesday of the week to which you're assigned. This ensures our cleaners are paid in good time and without delay.
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"How do I get deep cleaning?"The First-time Cleaning is always a deep cleaning. Afterwards, select Deep Cleaning services can be scheduled separately, including cleaning: - Inside the oven - Inside the fridge/freezer - Windows (interior only) and tracks - Baseboards/Radiators - and more! *Routine customers get opportunities for Loyalty Discounts on deep cleaning rates
